Callers Management System (CMS) is our in-house solution for City Information Services (CIS) which is a product of Nyros Technologies. Founded in 2009, CIS chiefly focuses on bringing buyers and sellers of Cities together and helping online users to get a closer reach to their place. CIS initiated its services for city of Kakinada by launching an online website called www.inkakinada.com (‘InKakinada’), a Geo-Visual Information, Ecommerce & Classifieds Web Portal for Kakinada.

InKakinada.com can be reached through various media and one of it: 365 days Phone Service through +91 884 2340004

Callers Management System is built for InKakinada.com’s Tele-Callers and the Administration targeting to provide an effective telephone service for the public who tries to reach InKakinada.com through phone. CMS makes Tele-Callers work simpler and the Administration to better organize the service. CMS great features set allow Tele-Callers to maintain the Callers database and simple filters to have a quick view of any Customer Calls history. Other great feature is the SMS based feedback system which sends auto-replies on the set date & time via SMS to the customer mobile. At the end of the day, CMS automatically sends email to the Administrator attaching the Call Graphical Reports & Numbers. CMS helps great to identify repeated customers, major purpose of using the service, set reminders and finally performance analysis.  CMS is contributing great in popularizing InKakinada.com Services.